Help Support Technician
Alorica
No Experience Necessary | One-on-One Career Coaching | Real World Labs
Whether you want to change careers, upskill, or gain practical experience,
our program can help you achieve your goals.
As industries innovate and certain jobs become obsolete, the tech workforce gap continues to grow, offering professionals skyrocketing opportunities in cybersecurity.
The cybersecurity field is brimming with variety and allows people of all interests and backgrounds to pursue a career path that fulfills them.
The large workforce gap results in hefty competition among employers to attract top talent, meaning organizations pay more for skilled cybersecurity professionals, including entry-level positions.
The American University Cybersecurity Professional Program is designed to equip learners with job-ready skills in less than a year—no prior experience required.
Our 8-month program ensures you grasp even the most complex cybersecurity concepts. Attend live classes and access recorded sessions any time to playback sections you may have missed or revisit a topic you want to reinforce. With a curriculum developed by industry experts, our fully online evening classes give you the hands-on experience you need to excel in your career.
Courses are developed and led by industry experts, with multiple instructors available in every live session to give you personalized attention. Office hours, Q&A sessions, and mentorship opportunities are included.
Gain real-world cybersecurity experience with TDX Arena, our immersive, gamified learning platform. Experience actual cyberattacks and scenarios, test your skills, and develop your aptitude for tech.
✔️ Practice Arena: Sharpen your skills on everything from the fundamentals to the most advanced cybersecurity concepts.
✔️ Challenges: Test your knowledge in an immersive, online environment that mimics real scenarios you would face on the job.
✔️ Cyberpedia: Enhance your cyber knowledge and study for certification exams with supplementary content, guides, and quizzes.
Our team consists of experts in job search assistance. Receive interview coaching, craft a professional resume, and tips on how to set up a LinkedIn profile that highlights your strengths and skills for employers.
✔️ Dedicated Coaching and Personal Branding
✔️ Access to Job Leads and Industry Professionals
✔️ Continued Coaching up to 6 Months Post-Certificate
The Learner Services team provides a personal touch to your learning experience to further your achievements. From day one, they guide you, keep you accountable, and facilitate additional resources when necessary, such as exam retests and tutoring sessions.
Our team has helped learners secure positions at leading companies.
Learn about job outlook, what to expect in the tech industry, and more with our free guides.
Becoming a
Cybersecurity Professional
See if cybersecurity is right for you
with this short guide.
Cybersecurity Career
Handbook
Explore cybersecurity job options with this handy guide.
Expert-led classes with immersive, real-world training. No experience required.
Fundamentals Phase
12 WeeksComputer Networking Fundamentals
Microsoft Security Systems Administration
Integrating Your Infrastructure Security
Infrastructure Phase
12 WeeksSecuring Your Network
Designing Your Cybersecurity Infrastructure
Social Engineering and Ethical Hacking
Advanced Phase
8 WeeksDigital Forensics and Incident Response
Threat Hunting and Intelligence
Cybersecurity Professional Certificate
Our research-backed curriculum covers essential topics for cybersecurity certifications. While the program doesn’t include certification exams, it provides the foundational knowledge needed to prepare for them:*
*For more information, please visit https://thrivedx.com/cybersecurity-program-disclaimers.
** Requires a minimum of one year of cumulative work experience in one or more of the seven domains of the SSCP Common Body of Knowledge (CBK) in order to be certified.
Our part-time online program aligns with the NICE Framework, preparing you for the following roles:
Responsible for analyzing data collected from various cybersecurity defense tools to mitigate risks.
Responsible for analyzing digital evidence from computer security incidents to derive useful information in support of system and network vulnerability mitigation.
Responsible for investigating, analyzing, and responding to cybersecurity incidents.
Responsible for setting up and maintaining a system or specific components of a system in adherence with organizational security policies and procedures.
Responsible for developing and analyzing the integration, testing, operations, and maintenance of systems security.
Responsible for planning, implementing, and operating network services including hardware and virtual environments.
Responsible for analyzing data collected from various cybersecurity defense tools to mitigate risks.
Responsible for analyzing digital evidence from computer security incidents to derive useful information in support of system and network vulnerability mitigation.
Responsible for investigating, analyzing, and responding to cybersecurity incidents.
Responsible for setting up and maintaining a system or specific components of a system in adherence with organizational security policies and procedures.
Responsible for developing and analyzing the integration, testing, operations, and maintenance of systems security.
Responsible for planning, implementing, and operating network services including hardware and virtual environments.
Some computer experience is preferred, but no technical requirements are needed to enroll. Learners aged 18 or older of all skill levels and backgrounds are welcome to enroll.
You will need a laptop and internet access. All other materials and software are provided.
Get your copy of our course catalog here.
The curriculum is continually adjusted to reflect modern techniques, methodologies, and technologies. Each course will help you gain relevant experience employers are seeking in qualified candidates.
We are committed to your success and partner you with members of our team who help you stay on track throughout the program. You’ll receive personalized tools, materials, and support to ensure you comprehend the material and develop the skills needed to thrive in your new career.
The American University Cybersecurity Professional Program is a hands-on online program that is accessible for learners of all skill levels. No experience? No problem. We focus on in-depth training via live classes led by industry experts and self-study to prepare even the most novice learner for a cybersecurity career in less than one year. We put your success before anything else. Aside from providing a valuable, market-driven curriculum to help you gain the necessary skills and knowledge, we offer a variety of resources to help you overcome any learning challenges, connect you with industry partners, and help you find the role of your dreams.
Tuition for the Cybersecurity Professional Program is $18,900, not including the $50 registration fee.
New classes open on a rolling basis, year-round. For more information, please contact our admissions team or schedule a call at your convenience.
Our team provides you with a dedicated career coach to help develop a professional presence and job search strategies as you start looking for your next role. How quickly you’ll land a job ultimately depends on a variety of factors, including your past work history, overall experience, and current location–to name a few. While our career coaches are experts at helping learners find tech roles and are available to learners up to six months post-program completion, we cannot guarantee job placement.
Have more questions?
Contact us!The American University Cybersecurity Professional Impact Program empowers you to become a forward-thinking tech professional equipped with career-ready skills. In less than a year, this program will help you gain the hands-on experience and confidence needed to excel in your cybersecurity career.
About American University
American University is a student-centered research institution located in Washington, D.C., with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Our students distinguish themselves for their service, leadership, and ability to rethink global and domestic challenges and opportunities.
Partnership With ThriveDX
This accelerated program is powered by our partner, ThriveDX, a global leader in reskilling and upskilling individuals for today’s fast-growing digital economy. With over a decade of experience as a premier digital skills education provider, ThriveDX partners with top academic institutions, government organizations, and global enterprises to offer advanced workforce and professional development programs in digital technology.
Contact us
4400 Massachusetts Ave. NW
Washington, D.C. 20016